Frequently asked questions
Policies & FAQ Hub
Booking & Payment
We require a 50% deposit to secure your booking date. This ensures we can prepare for your event while giving you peace of mind that your celebration is officially booked. Final payment is due at the conclusion of the event.
Event Day
We arrive 15-30 minutes early for setup. We require a small, designated space with protection from wind and direct sun for outdoor events. Our artist provides all professional supplies and a clean-up service.
Cancellations
If severe weather makes an outdoor event unsafe, we will reschedule or cancel at our discretion. If your event is outdoors and it's expected to rain, we can provide a covered setup or reschedule.
Health & Safety
Are your paints safe?
We use non-toxic, hypoallergenic paints. We recommend parents check for allergies before the event begins. We cannot paint anyone with open wounds or contagious symptoms.
Face Painting FAQ
How fast do you paint?
We paint approximately 10-12 full faces per hour. We offer a variety of designs from superheroes to glittery flowers, ensuring every child finds something they love!
General FAQ
Do you travel?
Depending on location, I will travel around 15-30 miles.
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Do you bring setup?
Yes, we provide all face painting supplies and celebratory setup.
Still Have Questions?
We're here to help make your event unforgettable. Reach out today for custom quotes or specific questions.
Celebration Policies
Booking & Payment Policies
- We require a 50% deposit to secure your booking date.
- This ensures we can prepare for your event while giving you peace of mind that your celebration is officially booked.
- Final payment receipt is provided upon completion of services.
Event Day Expectations
- We require a 4-hour setup window for all outdoor events to ensure a smooth and professional experience.
- Travel fees apply for locations outside our Wichita service area—please let us know your location for a travel quote.
- We provide a clean-up of the service area after our work is done.
Cancellations, Weather & Emergencies
- Cancellations 30 days or more in advance are fully refundable.
- Cancellations within 30 days will incur a 50% cancellation fee.
- We prioritize safety. If severe weather makes an outdoor event unsafe, we will reschedule or cancel at our discretion.
- If it rains, we can provide a covered setup or reschedule to a drier day.
Note: Please ensure your outdoor event area is weather-protected or has an indoor alternative ready.